物流政策

Thank you for shopping with MALIIGAZA. Here is everything you need to know about our shipping process.

ORDER PROCESSING
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

SHIPPING TIMES
Estimated delivery times vary by destination:
- Europe: 5–12 business days
- North America: 7–15 business days
- Australia & New Zealand: 7–15 business days
- Rest of World: 10–20 business days

Please note these are estimates and actual delivery times may vary due to customs clearance, carrier delays, or other factors beyond our control.

SHIPPING COSTS
Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available for orders above a certain threshold — check our current promotions for details.

TRACKING
Once your order ships, you will receive a confirmation email with a tracking number. You can use this to track your order on the carrier's website or via our Track Orders page.

CUSTOMS & DUTIES
International orders may be subject to customs duties and import taxes, which are the responsibility of the buyer. MALIIGAZA is not responsible for any customs delays or additional charges imposed by your country.

LOST OR DELAYED ORDERS
If your order has not arrived within the estimated timeframe, please contact us at support@maliigaza.com with your order number. We will investigate and assist you promptly.

CONTACT
Email: support@maliigaza.com
Response time: Within 24 hours, Monday to Friday