Política de envio
Last updated: July 28, 2026
Thank you for shopping at MALIIGAZA Official Store. Below you'll find everything you need to know about how we ship our LED lighting products worldwide.
1. Order Processing
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a confirmation email with tracking information once your order has shipped.
2. Shipping Methods & Estimated Delivery Times
| Destination | Method | Estimated Delivery |
|---|---|---|
| United States | Standard / Express | 7–15 / 5–10 business days |
| Europe (EU) | Standard / Express | 10–20 / 7–14 business days |
| United Kingdom | Standard / Express | 10–18 / 7–12 business days |
| Australia / NZ | Standard | 10–20 business days |
| Rest of World | Standard | 15–30 business days |
Delivery times are estimates and may vary due to customs clearance, carrier delays, or peak seasons.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method. Free shipping may be available for orders above a certain threshold — check our current promotions for details.
4. International Shipping & Customs
We ship worldwide. For international orders:
- Customs duties, import taxes, and fees are the responsibility of the customer and are not included in our prices or shipping charges
- Customs processing may cause additional delays beyond our estimated delivery times
- We are not responsible for packages held or seized by customs authorities
We recommend checking your country's import regulations for LED lighting products before placing an order.
5. Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this to monitor your shipment through the carrier's website.
If you have not received tracking information within 5 business days of your order, please contact us at support@cooleeon-led.com.
6. Lost or Damaged Shipments
If your order arrives damaged or is confirmed lost by the carrier, please contact us within 7 days of the expected delivery date at support@cooleeon-led.com with:
- Your order number
- Photos of the damaged packaging and/or product (if applicable)
We will work with you to arrange a replacement or refund.
7. Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. Address changes after an order is placed may not always be possible.
Contact Us
For shipping inquiries, contact us at: support@cooleeon-led.com